Shipping Policy
Welcome to TradeKiwi's Shipping Policy. We take pride in offering you a seamless and efficient shipping experience, ensuring your products reach you in a timely manner. Please take a moment to review the following key points:
1. Local Stock Availability:
We are pleased to inform you that all our products are stocked locally in New Zealand. This strategic approach enables us to expedite the shipping process and deliver your purchases promptly.
2. Processing and Delivery:
Orders are processed within 1-2 business days after receipt, excluding weekends and public holidays. The estimated delivery time varies based on your chosen shipping method and your location. We make every effort to ensure your order reaches you in the shortest possible time.
3. Rural Delivery Option:
For customers with rural addresses, we offer a specific "Rural Delivery" shipping option during checkout. It is crucial to select this option if your shipping address falls within a rural area. Failure to do so may result in a delay in shipping or refusal to deliver. Please note that we maybe don't contact you in such cases.
4. Address Accuracy:
To ensure successful delivery, provide accurate and complete shipping details, including your address and contact information. Any inaccuracies might lead to delays or non-delivery.
5. Shipping Charges:
Shipping charges are calculated based on your chosen shipping method, delivery location, and the weight of your order. The charges will be displayed clearly during the checkout process.
6. International Shipping:
While we primarily serve customers in New Zealand, we do offer international shipping. However, additional customs duties, taxes, and fees may apply to international orders, and recipients are responsible for these charges.
7. Tracking and Support:
Once your order is shipped, we will provide a tracking number, allowing you to monitor your shipment's progress. For any inquiries about your order status or shipping-related questions, contact our Customer Support team.
8. Order Modifications:
Please carefully review your order details before finalizing your purchase. Changes to shipping addresses or other order information might not be possible once the order is placed due to our quick processing.
Thank you for choosing TradeKiwi for your shopping needs. Our commitment to stocking products locally and offering efficient shipping ensures a satisfying shopping experience. If you have any further questions or require assistance, please don't hesitate to contact us.
1. Local Stock Availability:
We are pleased to inform you that all our products are stocked locally in New Zealand. This strategic approach enables us to expedite the shipping process and deliver your purchases promptly.
2. Processing and Delivery:
Orders are processed within 1-2 business days after receipt, excluding weekends and public holidays. The estimated delivery time varies based on your chosen shipping method and your location. We make every effort to ensure your order reaches you in the shortest possible time.
3. Rural Delivery Option:
For customers with rural addresses, we offer a specific "Rural Delivery" shipping option during checkout. It is crucial to select this option if your shipping address falls within a rural area. Failure to do so may result in a delay in shipping or refusal to deliver. Please note that we maybe don't contact you in such cases.
4. Address Accuracy:
To ensure successful delivery, provide accurate and complete shipping details, including your address and contact information. Any inaccuracies might lead to delays or non-delivery.
5. Shipping Charges:
Shipping charges are calculated based on your chosen shipping method, delivery location, and the weight of your order. The charges will be displayed clearly during the checkout process.
6. International Shipping:
While we primarily serve customers in New Zealand, we do offer international shipping. However, additional customs duties, taxes, and fees may apply to international orders, and recipients are responsible for these charges.
7. Tracking and Support:
Once your order is shipped, we will provide a tracking number, allowing you to monitor your shipment's progress. For any inquiries about your order status or shipping-related questions, contact our Customer Support team.
8. Order Modifications:
Please carefully review your order details before finalizing your purchase. Changes to shipping addresses or other order information might not be possible once the order is placed due to our quick processing.
Thank you for choosing TradeKiwi for your shopping needs. Our commitment to stocking products locally and offering efficient shipping ensures a satisfying shopping experience. If you have any further questions or require assistance, please don't hesitate to contact us.